The first session of the NAPO 2010 Conference in Columbus, Ohio, was the Ask an Organizer panel. The first question asked of that panel was, “What one question do you always ask of a client at the first needs assessment meeting?” The first answer given was, “Are you ready to get organised?” Great question, and a very apt one to start a jam-packed program aimed at beginners and more experienced organisers alike. Equally, they could have asked, “Are you ready to grow your business and learn how to deliver the best service possible to your clients?”
With the theme of Innovate, Connect, Inspire, the focus was on sharing new ways to reach customers and colleagues, new ways of looking at ourselves in order to be the best we can be, and new ways of looking at organising problems.
With delegates from all over the world – the US, Canada, Australia, Japan, Hong Kong, Portugal, Colombia and the UK – there were lots of opportunities to learn about the differences and similarities in this worldwide industry. Many of the challenges here in Australasia are the same as those in other parts of the world. Unfortunately a large contingent from the Netherlands could not attend as planned due to the ash cloud. Besides myself, AAPO was represented by two other members – one from Melbourne and one from Hong Kong.
Some emerging trends to watch are organising projects, green organising, senior relocation, social media, video use and education. I’ll be going into these in more depth in the future, along with other things I learnt on my trip to Ohio.