This Code of Conduct is a set of principles to provide guidelines in our professional conduct with clients, colleagues and community. As a member of the Australasian Association of Professional Organisers (AAPO) you are agreeing to adopt the following code of conduct.
Whilst the AAPO Executive Committee does everything within its’ power to ensure a high standard of professional and ethical behaviour from all its members, AAPO is not a regulatory body. It is an industry association, run wholly by volunteers, and to this effect we are unable to monitor individuals or businesses, or to mediate any disputes which may arise.
In the event that a perceived breach of our Code of Conduct is brought to our attention, our procedure is to:
- Speak to the person bringing the matter to Committee’s attention
- Suggest that person speaks to the other party informally to resolve the matter amicably
- Minute the allegation at an Executive Committee meeting.
Code of Conduct
I will provide to all people truthful and accurate information with respect to professional performance of duties and completion of contracts. When unable or unqualified to fulfill requests for services, I will make every effort to recommend the service of other appropriate organisers and/or other qualified professionals. I will keep confidential all client information, both business and personal, including that which may be revealed by other organisers. I will respect the confidential nature of the client's information, and will use proprietary client information only with the client's permission.
I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.
I will make a commitment to possess and increase the required knowledge, skills and training to be proficient and relevant in the provision of services.
I will seek to deal with other AAPO members, professional colleagues, suppliers and employees in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the organising profession.
I will deal openly with those areas that may be deemed a conflict of interest.
I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.
I will advertise my services in an honest manner and will represent the organising profession accurately.
I will protect the public against fraud and unfair practices, and attempt to eliminate from AAPO all practices that bring discredit to the organising profession.
I will strive for excellence in all aspects of the organising profession.